Talk to us
Abstract overlapping glass panels in cool teal and pale grey light

Come back verified clean.

Restore once, in the right order, with proof.

Recovery you don’t have to hope is clean.

Verified ransomware recovery means systems come back online only once they have been checked. Helm confirms that backups, endpoints and monitoring are clean before recovery starts, shows exactly what the attack touched, and checks again once systems are back.

Your team brings the business back in the right order, with sign-off at each step, so recovery happens once, not twice.

What does clean recovery mean?

Clean recovery means bringing systems and data back only once they are free of the attacker’s tools and access. It sounds obvious, yet under pressure it is the step most easily skipped. The incident is contained, the business is waiting, and the fastest route seems to be restoring from the latest backup and moving on.

That is where a second incident can begin. Attackers target backups early, in 94% of ransomware incidents in Sophos’s research, a compromised account may still have access, and monitoring may have been switched off along the way. Restoring into that environment brings the attacker back in with the data. In practice, reinfection prevention is not a separate tool. It is the discipline of not restoring until it is verified clean.

Recovery also tends to stall on decisions rather than on restore speed. Which systems first, who approves, and how anyone knows it is clean. Verified recovery answers those questions before the restore begins. Why that matters to the business is set out under recover from ransomware.

Restore what the attack touched.

Recovery starts with knowing what to recover. Because Helm contains an attack at the data layer, it keeps a record of what happened. The files that were encrypted, the account and device involved, and every containment action taken. Your team starts the restore from that record, not from a guess.

That changes the size of the job. Instead of rebuilding a whole server or file share, your team restores the named set of files the attack reached, from clean backups or previous file versions. Data the attack never touched stays as it is, along with every legitimate change made since the last backup.

Once the checks are passed, your team re-enables the accounts and access paths that were isolated, in a controlled order. People get back to work as systems come back, not all at once and not before they are verified clean.

How Helm checks before anything comes back.

Helm runs recovery through a series of gates in four stages. Some gates are blocking, which means recovery cannot move on until they pass.

Before the restore, Helm confirms that backups, endpoints and monitoring are clean, and that the attacker’s access has been closed. After the restore, it checks the restored data and systems again, to catch anything compromised before it comes back with the files. Then it validates that services are running as they should.

Finally, the people responsible sign off, so the decision to bring the business back is taken by your team, with the facts in front of them. Your team can see which systems are verified clean and in what order to bring them back.

That turns recovery from a race into a sequence. The most important services first, each one confirmed before the next, and no system returned to users while a check is still open.

A recovery you can account for.

Every check is written to the incident record as it runs, together with the containment actions that came before it. When the board asks whether the business can come back, the CISO can show what was checked, when, and who signed off, instead of offering reassurance.

The same record answers the questions regulators, auditors and insurers ask after an incident. What happened, what was done, and on what basis systems were brought back. It is built during the response, so no one has to reconstruct it afterwards. How that record becomes compliance evidence is set out under prove compliance.

What verified recovery means for you.

For your security team, verified recovery means restoring once, in the right order, from a clear picture of what the attack touched. For the CISO, it means telling the board the business is back, and being able to show why that is true. 

Verified recovery is the third of four outcomes in how Helm works, after readiness and containment, and before proof. To see how recovery would run in your own estate, talk to us.