Contain ransomware in seconds, keep care running and have the record ready when regulators ask.
Healthcare ransomware attacks are measured in postponed appointments and delayed treatment, not just lost data. Hospitals and health systems run around the clock, on clinical and administrative systems that cannot wait for a long recovery. Helm contains ransomware at the data layer, so care can keep running and builds the record your regulators and board expect.
Hospitals hold some of the most sensitive data there is and run services that cannot pause. Scheduling, imaging, test results and clinical records depend on servers and file shares that ransomware can reach, often looked after by a small IT team.
The impact of ransomware on healthcare is felt by patients. After a ransomware attack on the pathology provider Synnovis on 3 June 2024, King’s College Hospital and Guy’s and St Thomas’ postponed 10,152 outpatient appointments and 1,710 elective procedures over the following months.
The attack reached the hospitals through a supplier, which is common in healthcare. What matters is how quickly an attack is contained, and how cleanly systems come back.
10,152
outpatient appointments postponed at two London hospital trusts after the Synnovis ransomware attack (NHS England, 2024).
Regulators ask hospitals to show their controls work. NHS trusts, integrated care boards and other NHS bodies in England have used a Data Security and Protection Toolkit aligned to the NCSC Cyber Assessment Framework since September 2024.
In the United States, a proposed update to the HIPAA Security Rule would require covered organisations to be able to restore certain systems and data within 72 hours. In the EU, NIS2 lists healthcare providers among its sectors of high criticality. Our NIS2 overview explains what that means in practice.
Helm supports this with a time-stamped record of every detection, containment action and recovery check, mapped to frameworks including HIPAA, NIS2 and CAF.
Helm protects the file servers and shares where clinical and administrative data lives, on site and in Microsoft 365, with nothing installed on clinical workstations or medical devices.
When encryption starts, Helm detects it in under a second and responds on rules your team sets, with no AI involved and no one needed at a screen through the night. It isolates the compromised accounts and devices, across one site or many, while the rest of the hospital carries on treating patients.
Recovery is not done until it is proven clean. Helm verifies that systems are clean before they come back, so clinicians return to records and results they can trust.
Every step is logged with a timestamp, from the first alert to verified recovery, so your team has a complete account of the incident. That record is what the trust’s board, the ICO and your DSPT assessor will ask for.
Ransomware will keep targeting healthcare. With Helm, attacks are contained in seconds, care carries on, and systems come back only once they are verified clean. And when regulators, data protection authorities, your board or patients’ representatives ask how an incident was handled, the record is ready to share.
Health and public services share many of the same pressures. To see what this looks like for your hospital, talk to us.
